You might be wondering how we get from a diagram showing steps and timing, to actually making a decision on what to do next. It's not always crystal clear, and it does get easier with context and experience, but in... (More)

When I help companies improve their value streams, the target team and I start high and dig as deep as we need to in order to reveal their unique bottlenecks, risks and opportunities. That usually leads us to examining where... (More)